My pedal is not interacting with MIDI the way it's supposed to.

If you are experiencing issues with MIDI - especially if you are running the MIDI signal through a third party device - you should download MIDI-OX (Windows) or MIDI Monitor (Mac) to verify that your MIDI equipment is sending out the info that you think it's sending.

So far, we've experienced issues with the Boss ES-8 and the MIDI Solutions Quadra Thru.

MIDI-OX really makes it easy to decipher what is happening.

If you have issues after or while using MIDI-OX, email us at support@empresseffects.com and we'll be happy to help!